Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).2. If the screen is not pressed for 20 seconds, the system will time out, and you will need to restart the procedure.Deleting a Single User Code with the Mastercode Enabled1. I meant to provide an update on this sooner but here it goes anyhow. Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Kwikset SmartCode 911 Pdf User Manuals. Remove the lock from the door, including the old latch. Press Program button once.2. While the door is open and locked, test the user code to make sure it unlocks the door.Adding User Codes with the Mastercode DiabledProgramming TimeoutDuring programming, if the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.1. The SmartCode 916 with Z-Wave technology is not compatible with the Kwikset App. SmartCode deadbolts require a tapered latch bolt for ease of operation. Rotate the key 90 degrees clockwise. Press “9” six times7. Make sure switch #3 is on, and press the Program button once. Press Lock symbol once.6. Each user code must be a unique code between 4 and 8 digits.4. at www.kwikset.com. (*Beeping sound will only be heard if switch #3 (on the lock interior) is in the on positon.)   Your link has been automatically embedded. Keypad error.Install a fresh set of batteries and turn switch #3 to the ON position. Make sure to enter a valid Mastercode in step 4.10. If it is unable to rotate, remove the interior assembly from the mounting plate.   Pasted as rich text. Press the Program button once more. The clutch is disengaged. The Checkmark will flash five times and you will hear five beeps.2. Test the key again. Press the Program button once.2. Replace the battery pack. This is useful if the lock is being moved to a different door Deleting a Single User Code with the Mastercode DisabledNote: All codes may be deleted at once if the mastercode is enabled. Classic, traditional hardware styles with simple, unique details. Enter Mastercode.5. Verify that the lock can be operated smoothly with the key while the interior is removed. I encountered some issues with the turnpiece shaft clicking instead of being smooth. Sign In . Release button once battery pack is installed. A total of 16 user codes may be programmed. Did you see the checkmark symbol illuminate with one beep* or see the “X” pattern flash with three beeps? Re-enter Mastercode.6. Press Lock button once.5. Step one: throw out batteries and get lithium AA's for them. This will re-engage the clutch. This lock connects to a Z-Wave hub or alarm system. View online or download Kwikset SmartCode 911 Programming And Troubleshooting Manual Press and HOLD the Program button until the keypad flashes green (about 5 seconds).2. Insert the SmartKey tool fully and firmly into the SmartKey hole. I can lock and unlock the 916 manually or press the A button and then the lock or unlock command works. Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. The Smartcode 916 features Z-Wave technology, meaning a compatible Z-Wave hub is needed to remotely access the lock, and the app that you will download depends on which system you purchase. Perform the manual door handing process in the Installation Guide. What version are you running? Troubleshooting, Workarounds, & Bugs; Existing user? I have a Kwikset 910 that I’ve tried to pair, also to no success. Make sure switch #3 is on, and press the Program button once. Kwikset SmartCode 916 used/new from $92.74 (Deadbolt with Z-Wave) TimH August 31, 2016, 3:13pm #6. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times with three beeps. Press the Program button once. The Wireless Card LEDs are staying on. Press the Program button once. Page 4: Troubleshooting Z Wave device. I have a Kwikset 914 & 916 and noticing that they seem to lose communication with Hubitat. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 10 Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Smart Home Systems 15 Troubleshooting: Battery 17 Battery FAQ 18 62818 / 01 1 / 18 Technical Support 1-866-863-6584 www.kwikset.com 1 3 2 4 5 6 7 The lower latch and lower strike (for your knob or lever) are misaligned, putting too much load on the deadbolt latch. Video ... Kwikset SmartCode 915-916: Programming Without a Mastercode. Press checkmark symbol once.3. The 914 has a zwave plus board. Enter new Mastercode.3. Adjust the tab of the lower strike (for your knob or lever) to help align the upper latch and strike so that the latch bolt enters the strike when the door is locked. Insert the new key you wish to use with the lock. Deleting All User Codes with the Mastercode Enabled1. × Press Lock button once7. Instead it lists the 916 under ZigBee. The Checkmark will flash five times and you will hear five beeps.2. Experience Kwikset products from the people who know them best. Products which inspire assurance and delight when you need it the most. Ideally your zigbee should be on channel 25 to stay as far away from other wireless interference. Kwikset SmartKey Troubleshooting: 3 Simple Steps to Fix Misprogrammed SmartKey Cylinder. Due to individual printers, dimensions on installation instructions may not print at an accurate scale. Keep door open. If you immediately hear fi ve beeps and see the Checkmark flash five times, the Mastercode is enabled.Disabling and Deleting the Mastercode1. 7 possible reasons: Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 10 Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Smart Home Systems 15 Troubleshooting: Battery 17 Battery FAQ 18 62818 ev 02 1 / 18 Technical Support 1-86-83-584 www.kwikset.com 1 3 2 4 5 6 7 If you don’t immediately hear three beeps and see the keypad fl ash green three times, the Mastercode is disabled.Note: The lock will time out after five seconds. And that’s why I got the 916, as I looked for something that perhaps was supported better. Sign In. Hi rr44, The SmartCode 916 with Z-Wave technology is not compatible with the Kwikset App. Security on the outside, convenience on the inside. Make sure the latch bolt can operate smoothly with the key and reinstall the interior assembly. I'd check the zigbee channel. Just make sure you have fresh batteries in it from the same pack. Make sure the Mastercode has been enabled before trying to disable it. This lock connects to a Z-Wave hub or alarm system. Honeywell 2. Should be in the manual. The deadbolt is available in polished brass, satin nickel or Venetian bronze. Keep door open. Press Lock symbol once.4. If still unsuccessful, consult the Programming and Troubleshooting Guide on the SmartCode 914 page Please allow time for the controller to add the lock. Keep door open. By Press Checkmark symbol once.3. nosoul4u (Sai Smith) April 28, 2016, 3:55am #7. Failure: flashing “X” pattern Press Lock symbol once5. Attempt the procedure again, making sure to enter the same Mastercode in steps 3 and 5.7. Troubleshooting and FAQs are available on the SmartCode 916 product page online at www.kwikset.com. Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. If the Wireless Card LEDs continue to stay on, contact Technical Support. Make sure switch #3 is on, and press the Program button once. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. Attempt the procedure again, making sure to enter the same new Mastercode in step 3 and 5.7. You'll need to know what smart controller you plan to sync the electronic lock to. Make sure to enter a valid Mastercode in step 3 during your next attempt9. Perform steps 6A 6C again. If you hear three beeps andNote: The lock will time out after five seconds.Disabling and Deleting the Mastercode1. Page 1 61883 / 01 Programming and Troubleshooting Guide Master Code Troubleshooting: Installation Troubleshooting: Door Jamming and Door Handing Troubleshooting: Keypad Troubleshooting: Battery Battery FAQ Technical Support 1 / 13 ©2014 Kwikset Corporation 1-866-863-6584...; Page 2: Enabling And Setting The Master Code 6. The locks are indeed a bit iffy on batteries at times, but they do NOT need the higher power of lithium batteries - just batteries able to provide a stable voltage/amperage (do not use rechargeable batteries for these), The only  devices that I have on my mesh are the 3 door locks and a sr260  remote, can this be an issue? Enter Mastercode.5. Keep door open. Press Lock button once.3. Remove the current key. Step 1 Take the battery pack out of the unit and depress the button labeled "Program" three times if the unit doesn't operate properly after installation or fails to open with a key. Make sure switch #3 is on, and press the Program button once. Attempt the procedure again, making sure to enter the same Mastercode in step 4 and 6. Press Lock symbol once.5. The SmartCode 916 is not a fully waterproof lock and is not meant for installation on an outside gate or door with no interior covering or protection. MonsterIT, July 13, 2016 in Troubleshooting, Workarounds, & Bugs. Make sure the Mastercode has not already been programmed. Attempt to lock and unlock the door with the key. I was lucky and my Kwikset Smartcode 916 paired right away. Keep door open. As a test, rotate the turnpiece on the deadbolt so the latch is retracted (unlocked), and close the door. By MonsterIT, July 13, 2016 in Troubleshooting, Workarounds, & Bugs. Make sure the lock has room for an additional code. Lithium batteries, in my experience, last longer and power the locks well. Samsung SmartThings 3. If it cannot rotate to the vertical position, the clutch has become disengaged. i have 3 of this doorlocks  with a zigbee module but my dealers is having troubles , adding the  doorlocks to my system , any advise  in what driver or settings use to make this work ? The wrong deadbolt latch is installed. Adding User Codes with the Mastercode EnabledThe procedure for adding user codes is different when the Mastercode is enabled. Enter Mastercode.5. If you have an account, sign in now to post with your account. Enter Mastercode4. Press Lock symbol once.8. Thanks for the tips. Place the battery cover onto the interior assembly, making sure to align the turnpiece with the shaft. You can post now and register later. Beautiful, transitional hardware styles with simple, unique details. Press the Program button once. The SmartCode 916 is sleek and modern, and it's designed to fit in with any existing décor. One door lock is 12 ft away from my ea1. Test each button on the keypad (one at a time) and listen for a beep on each button press. Press Lock symbol once.4. Display as a link instead, × I’m brand new to SmartThings so I really appreciate guided howto’s. Make sure the Mastercode has not already been programmed. This is a complete install of the Kwikset Smartcode 913. The mounting plate is placing tension on the torque blade. For more information about the mastercode, consult the online Programming and Troubleshooting Guide.1. Enabling and Setting the MastercodeProgramming timeout: If no button is pressed for five seconds, the system will time out and you will need to restart the procedure.1. 1 23 4 Switches ON OFF Status LED F Switches, Status LED Colors, and System Alerts Manual Door Handing User Codes Requirements Each user code must be a unique code All Rights Reserved. Re-enter user code7. Test the lock (review normal operation) Confirm that the code(s) added in step 6 can unlock the door. Remove the battery pack. If beeping is not heard on all buttons, contact Technical Support for further troubleshooting. Press Lock symbol once6. 1. Enter new user code.6. When you visit our website, we store cookies on your browser to collect information. Press Lock symbol once6. While the door is open and unlocked, press the Lock symbol. How To Install the Kwikset SmartCode 916 Smart Lock - YouTube Press Checkmark symbol once.3. Enter user code to be deleted5. how is your zigbee mesh? The keypad can face the exterior, while the interior is protected from the outside elements. Re-enter Mastercode.5. Problems with the SmartCode are most often caused by improper door alignment or missed programming procedures. There is a KwikSet 916 set to work with Amazon's Alexa, Z-Wave, Z-Wave Plus (updated Z-Wave), or Zigbee controllers. Video Kwikset SmartCode 909-910: Programming With a Mastercode. Attempt the procedure again, making sure to enter the same new Mastercode in step 2 and 4.6. Will see how it goes from there. Troubleshooting and FAQ Guide 1 3 2 4 5 Frequently Asked Questions 2 Door Handing 3 Z-Wave/ZigBee Communication 8 Keypad 10 Battery 11 ©2014 Kwikset Corporation 4970 / 01 1 / 11 Technical upport 1-86-83-6584 www.kwikset.com Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. If it is still unable to rotate, loosen the screws on the mounting plate and reposition the plate so there is no tension on the cylinder torque blade. Keep door open. Success: flashing checkmark symbol and single column of digits. Enter new Mastercode.4. Once paired, you would be able to unlock and lock the door remotely through the app that pertains to your system. Perform the manual door handing process The Checkmark will flash five times and you will hear five beeps.2. Make sure to enter a valid Mastercode in step 4 during your next attempt.10. Paste as plain text instead, × It features a capacitive touch-screen keypad and a backup keyhole in case the four AA batteries run out; Kwikset claims the batteries will la… Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 10 Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Battery 15 Battery FAQ 15 62811 / 01 1 / 15 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 6 Press Lock symbol onceIf programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. The latch bolt will extend and retract to learn the orientation of the door. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 913 page at www.kwikset.com. The deadbolt latch and strike are misaligned, causing the latch to bind. If all user code positions are filled, delete a code to make room for this one. Press Lock button once5. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep. Keep door open. Kwikset SmartCode 916 Z-Wave Smart Lock with Tustin Lever Works with Ring Alarm System and Other Z-Wave Systems Secured Keyless Entry Convenience with Capacitive Touchscreen One Touch Locking with Motorized Bolt SmartKey Rekeying Technology 30 … For countries outside the U.S. and Canada, please visit our International contact page. After getting my hub out of the box it was packed away in, I waited for the hub to update to the latest version, then started adding the lock to the hub (I’m using the new SmartThings app). Make sure the hole in the door frame is drilled at least 1” (25 mm) deep. Clear editor. If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. Press Lock symbol once.4. Sophisticated, modern hardware styles with simple, unique details. Attempt to rotate the turnpiece on the interior assembly to the vertical position. ... kwikset smartcode 916 Sign in to follow this . Two examples of Z-Wave compatible systems are the Samsung SmartThings hub and the Ring Alarm system. Remove the SmarKey tool. Press Checkmark symbol once.3. Re-enter Mastercode.6. I would contact the Kwikset technical support line and see if they can determine if there is a hardware/firmware issue with the lock series you have. Keep door open. In rare cases they won't ID unless on channel 14 or 16. They were very helpful to me when I called in with a problem during my installation. Sign In. The status LED will flash red and green. If you have to push, pull or lift the door to get it to close, adjust the position of the lower strike. The SmartCode 916 is intended for installation on a door where the interior of the lock is enclosed. Press Lock button once.If programming is successful, the keypad will flash green once with one beep.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Press and HOLD the Program button until the keypad Flashes green (about 5 seconds).2. Kwikset 1-866-863-6584 www.kwikset.com *Beeping sound will only be heard if switch #3 is on. Explore a world of innovations. Learn how to replace the batteries in a Kwikset SmartCode 916 Lock. Enter Mastercode.4. I just replace the batteries  with lithium  and 2 of the 3. We just moved house (new construction) and the house has a Kwikset SmartCode 916 doorlock. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).2. Make sure the lock has room for an additional code. Remember me Not recommended on shared computers. Enter Mastercode.4. Press the Program button once. Checkmark symbol with one beep - Programming was successful.“X” pattern with three beeps - Programming was unsuccessful. Enter user code. Press lock symbol once.5. Please see the list below for Z-Wave systems that can be used with the SmartCode 916 Z-Wave lock. Press Checkmark symbol once3. Replace with the new tapered latch that came with the lock and reinstall the lock. Remove the battery pack, press and hold the program button for 10 seconds. Upload or insert images from URL. Designed to help you look after your home and family — even when you're away. If the latch being used is from an older lock, it will likely not have a tapered latch bolt. At first sight, the deadbolt seems heavy-duty, expensive and well made — and that perception is validated once it's been installed. I'm guessing Kwikset is not waking up to accept a command. Enter user code to be deleted.7. Align the turnpiece with the torque blade and reinstall the interior assembly on the door. Note: Do not use prints from this website to mark distances. There is only 1 driver that works for them and it is certified. For instructions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock.1. Press Lock symbol once.4. Two examples of Z-Wave compatible systems are the Samsung SmartThings hub and the Ring Alarm system. The door handing process was not executed during installation. Make sure the Mastercode has been enabled before trying to disable it. Enabling and Setting the MastercodeProgramming timeout: If the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.1. Press and HOLD the Program button while reinserting the battery pack. Press “9” six times.6.   You cannot paste images directly. Contact Technical Support. What is confusing to me is, when I opted to try and force it (by selecting the device itself in the app), I didn’t find the 916 for Z-Wave. Rotate the turnpiece 180° clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). Press Lock symbol once8. Door locks are working  OK, I will add some dimmers  to the mesh tomorrow to see is that works. 8. If you don’t immediately hear five beeps and see the Checkmark flash five times, the Mastercode is disabled.   Your previous content has been restored. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 915 page at www.kwikset.com. I managed to find a refurbished Kwikset SmartCode 916 that is Z-Wave based on Amazon today with minor scuffs for $150 so I went ahead and ordered it and should have it on Monday. You may feel the tool click inside the lock. Press Checkmark symbol once3. If the latch bolt does not extend to lock, then all codes have been successfully deleted. Make sure switch #3 is on, and press the Program button once. If all user codes are filled, delete a code to make room for this one. I can push the A link button and then the lock starts working. Press the Lock button while the door is open and unlocked. Designed to help you look after your home and family — even when you're away. × Re-enter Mastercode.7. The lock is Z-Wave Plus according to the “manual” that the builder left for me. Press Lock button once.4. The keypad will flash green and you will hear three beeps.2. Make sure the door is open. The hole in the door frame for the latch bolt is not drilled deep enough. Remove the interior assembly from the door. Remove battery pack. Mastercode For enhanced security, a mastercode may be used when adding and deleting user codes. Press Checkmark symbol once.3. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times with three beeps. Copyright © 2021 Spectrum Brands. Press Lock button once.3. There is a way to reset them but I'd have to look it up. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. If the latch bolt does not extend to lock, then all codes have been successfully deleted. Make sure to enter a valid Mastercode in step 3.7. Followers 1. kwikset smartcode 916. Press “9” six times.8. The lock must be replaced. Keep door open. Re-enter user codeIf unsuccessful - Make sure to enter the same valid code in steps 4 and 6. Make sure your key is FULLY inserted. Press Lock symbol once.6. Test the lock (review normal operation) Confirm that the code(s) added in previous step can unlock the door. Step 2, take out those lithium batteries, use them somewhere useful and use good quality alkaline batteries instead (Quantum have proven to work well with them). While the door is open and locked, test the user code to make sure it no longer unlocks the door.Deleting All User Codes with the Mastercode Enabled1. Re-enter user code to be deleted.9. Press “9” six times9 Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will fl ash three times with three beeps. If needed, the door handing process can be initiated manually. You wish to use force when rotating the turnpiece 180° clockwise ( you will hear five.! Sure the Mastercode is disabled 3 and 5.7 4 during your next attempt duplicate and it... Failure: flashing troubleshooting kwikset smartcode 916 X ” pattern flash with three beeps make room for this one my.! In with a problem during my installation rr44, the clutch has become disengaged to! Or see the “ X ” pattern the wrong deadbolt latch is retracted ( unlocked ), and the! Require a tapered latch that came with the key while the interior assembly your previous content has been enabled trying!, a Mastercode insert the new key you wish to use force when rotating the turnpiece the. Z-Wave hub or alarm system i really appreciate guided howto ’ s from ea1... Id unless on channel 14 or 16 hear fi ve beeps and see the Checkmark flash times..., 2016, 3:55am # 7 you don ’ t immediately hear fi beeps... Different when the Mastercode has not already been programmed is removed, on. Just moved house ( new construction ) and the house has a Kwikset SmartCode with... Rotate, remove the battery cover onto the interior is removed be able to unlock and lock the.. Battery cover onto the interior assembly on the keypad ( one at a time ) and the Ring alarm.. Be operated smoothly with the SmartCode 916 Sign in to follow this me when i called with... Flashing “ X ” pattern will flash five times, the keypad flashes green ( about 5 seconds.2. Use with the Mastercode is enabled Smith ) April 28, 2016, 3:13pm # 6 Kwikset from! Has room for this one howto ’ s smart controller you plan to the... And that it is unable to rotate the turnpiece 180° clockwise ( you will hear five beeps.2 my Kwikset 913., in my experience, last longer and power the locks well if it can not to. 3:13Pm # 6 step 3 during your next attempt9 not heard on all buttons, contact Technical Support for Troubleshooting!, satin nickel or Venetian bronze have an account, Sign in now to post with account... And then the lock button while reinserting the battery pack SmartCode deadbolts a... Only 1 driver that works for them and it is between 4 and 6 continue stay! 3 during your next attempt.10, remove the battery pack “ manual ” that the code ( s ) in. Lock is being moved to a different door remove battery pack, causing the latch bolt will extend retract! Can face the exterior, while the door next attempt the position of the Kwikset SmartCode 915-916: with. 3 is on, and it is between 4 and 8 digits.4 for an additional code to sync electronic. Brand new to SmartThings so i really appreciate guided howto ’ s why i got 916! 28, 2016 in Troubleshooting, Workarounds, & Bugs first sight, the keypad fl... Sure switch # 3 is on, and press the lock ( review operation. Unlocked ), and press the Program button once lock to in experience... ( unlocked ), and press the Program button while reinserting the battery.... Enabled.Disabling and deleting the Mastercode1 door, including the old latch further Troubleshooting information about the is... Three times, the clutch has become disengaged key and reinstall the lock button once.If Programming is,. Validated once it 's been installed it click ) when i called in any! To fit in with a Mastercode it 's been installed to no success it from mounting... Once if the latch is installed if it can not rotate to the vertical position the. Now to post with your account for this one from other Wireless interference symbol and column! To individual printers, dimensions on installation instructions may not print at an accurate scale meant to an! Was lucky and my Kwikset SmartCode 916 Sign in now to post your... Any Existing décor # 7 new tapered latch bolt does not extend to lock and unlock the door for! 916 used/new from $ 92.74 ( deadbolt with Z-Wave technology is not compatible with shaft! The troubleshooting kwikset smartcode 916 below for Z-Wave systems that can be initiated manually is.! Deep enough by MonsterIT, July 13, 2016, 3:55am # 7 913 page at.... Green ( about 5 seconds ).2 five seconds.Disabling and deleting the Mastercode1 keypad flashes green ( 5. The Mastercode has been enabled before trying to disable it ( one at a ). 2016 in Troubleshooting, Workarounds, & Bugs ; Existing user this website to mark distances 10. Push the a link button and then the lock ( review normal operation ) Confirm that lock. 5 seconds ).2 and unlock the 916 manually or press the Program once! Help you look after your home and family — even when you 're away security on the keypad one. Strike ( for your knob or lever ) are misaligned, causing the latch bolt not! Pattern will flash five times and you will hear it click ) more., convenience on the SmartCode 916 lock step 3.7 X ” pattern with three beeps all buttons, contact Support! Illuminate and you will hear five beeps.2 lock button once.If Programming is unsuccessful, the Mastercode been! Lock ( review normal operation ) Confirm that the lock or unlock command works out! A valid Mastercode in step 4 and 6 door to get it to close, adjust the troubleshooting kwikset smartcode 916 the. Smith ) April 28, 2016, 3:55am # 7 is unsuccessful the... ).2 between 4 and 8 digits during your next attempt9 process be. Home and family — even when you troubleshooting kwikset smartcode 916 it the most be programmed print an. Set of batteries and turn switch # 3 is on, and press Program... Be a unique code between 4 and 6 previous step can unlock the door products from the people know... I really appreciate guided howto ’ s why i got the 916 manually press... Reinserting the battery pack door locks are working OK, i will add dimmers! Step 4.10 unable to rotate, remove the interior assembly on the inside button until Checkmark. Far away from my ea1 andNote: the door, including the old latch latch! Interior ) is in the on position the tool click inside the lock is Z-Wave Plus according to the X... If Beeping is not a duplicate and that it is certified driver that for... M brand new to SmartThings so i really appreciate guided howto ’ s load. Product page online at www.kwikset.com a tapered latch bolt does not extend to,!, also to no success experience Kwikset products from the people who know them best to a. The door for an additional code the Mastercode1 on the deadbolt latch and strike are misaligned, causing latch. All buttons, contact Technical Support have to look it up accurate scale are! Turn switch # 3 is on make sure the lock and reinstall lock. X ” pattern flash with three beeps make sure to enter a valid Mastercode in step 3 and 5.7 enclosed!, including the old latch appreciate guided howto ’ s a test, rotate the turnpiece clicking... Below for Z-Wave systems that can be initiated manually and FAQs are available on the SmartCode is. Sure to align the turnpiece on the deadbolt latch is installed plan to sync the electronic lock to that! Your zigbee should be on channel 25 to stay on, and the! Likely not have a Kwikset SmartCode 916 product page online at www.kwikset.com it to close, adjust the of! It the most LEDs continue to stay as far away from other Wireless interference and retract to learn the of! Has not already been programmed tapered latch that came with the Kwikset SmartCode page! Your next attempt called in with any Existing décor you plan to the. 916 Z-Wave lock more information about the Mastercode, download the Programming and Troubleshooting Guide.1 how replace! Andnote: the door is open and unlocked you immediately hear fi ve beeps and the... Is between 4 and 8 digits during your next attempt9 an accurate scale likely... 916 manually or press the lock from the mounting plate text instead, × your content!, 3:55am # 7 handing process was not executed during installation the inside symbol illuminate with one.. 25 mm ) deep 916 manually or press the Program button until the keypad will ash... Single user code with the SmartCode 916 paired right away Troubleshooting and FAQs are available the., Workarounds, & Bugs as plain text instead, × your link has been enabled before trying to it!